servicenow set variable based on another variable

Click new and specify the table you want to override, in your case the Incident. Making statements based on opinion; back them up with references or personal experience. I have tried ACLs, making the tables inactive and clearing the class name for the particular CI Tables in the language table but none of these seem to remove the choices when the class field is selected in the filter? I have a record producer screen that has 3 list collector variables on it. servicenow catalog variable types (75) 3625-3013 vendas@casadohospital.com.br LOJA 2 Av. The odd thing is that it is only impacting several of our forms, not all of them that use this client script. Group types are stored in the sys_user_group_type table. Youve customized this to use an onKeyUp event. I worked a bit on glide_list on form ( not getting value from catalog). Is there a way to apply the filter to the right box in list collector? The following Catalog Client Script can be used to set the default filter value for a field and optionally remove the filter completely. I would give it a test in a ServiceNow demo instance and potentially contact ServiceNow support to take a look. They said it wasnt a supported method in a client script. Now i want to reset a filter in this way..if I select a Server, the list_collector of StorageBox should not have the StorageBox that already has a relationship with the server. function onLoad () {. I have managed to get the filter set, however it will not run automatically. Group types are actually individual records stored on the group record in a list field. We are had issues with this in Geneva and now Helsinki. In Firefox and IE, the list collector just always says loading. In catalog item Server-StorageBox Ive cleaned up your script quite a bit, but Im not sure if its going to completely fix your issue because I dont have access to the instance youre working on. Here we created a new choice with the following. It didnt like running synchronous calls at the same time so we wrapped the window[] lines in a setTimeout function in one of the client scripts like this: setTimeout(function(){ While we will be using the Advanced type of Reference Qualifier in Thanks for lighting fast reply. So I wanted to share our updated code, which so far is working well in Geneva. Where watch_list is whatever you named your list collector. Im not positive but I believe this works as well (seems to be working for me) and leverages Prototypes function for waiting for the DOM to be loaded: Thanks John! Did you copy the script exactly as it appears above? If you take the code back to the standard example provided in the article it should work. But this is some time not working correctly, once you select values and click on lock it convert value values into sys_id ( and that too not full sys_id). I prefer Event.observe to wait for the load event to do what you describe. I wanted to help, so I talked through the options available that I have not tested. eval(ctrl + acRequest(null)); You can only see the display value in the list collector. I can click the magnify glass and select the same value from the list and it then it filters correctly. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. That code could easy be changed to use another type of variable to set the list collector filter. I have done this in the past and always need reference material.You may be reading this and wondering what the use case for this guide is. fil.rows[0].style.display = none; By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Keep it up. The delay was the trick I needed to get the filter to load correctly. Ideas? http://wiki.service-now.com/index.php?title=Variable_Types#List_Collector, I am new to SN and have probably a basic question. WHEN 'WPIYWEEK'. Jordan's line about intimate parties in The Great Gatsby? I dont know why the customized version isnt working in your environment though. Concurrency is a consultation company that takes pride in our organizational change management approach which yields high customer success in seizing an organizations desired business outcomes. My script is getting stuck in checking the time out and it goes on a loop. So SN may have a better way of doing this, but since they havent cared to document it I came up with my own function which accomplishes the task. Get used to your client scripts being broken in Service Portal. This script is still very much a necessity though. Our instance (Madrid) had subcategories included, so we are adding onto the subcategory element. Up until recently, the only way to get Advanced Reference Qualifiers to work was to create a global business rule to run the qualifier script. Skip to page content. If you have any simple queries, you could directly copy it from your list view filter and paste it in the field. Is there is any default setting where I can configure to get Display Value. }. Just make sure that the name of your variable is configuration_items or that you change the script to match your variable name. It only takes a minute to sign up. Hey Mark, On my form I have a variable that is auto populated on load. It actually looks like they refactored their scripts a little bit and either missed a variable, or changed something about how it works (we no longer have a Fuji instance to compare to), but the end result is that we have to also set the query property on the filter object to get it functioning again. The best answers are voted up and rise to the top, Not the answer you're looking for? To subscribe to this RSS feed, copy and paste this URL into your RSS reader. The above approach wont work consistently because the acRequest function is called before the callback to setQueryAsync. Thanks for sharing. Action configuration fields that accept variables include a Data Pill Picker button. Youre right, thats much easier! Hi I have a problem: I call a Script Include in the assignmnent_group field of the incidents but unfortunately I found the same call also in the assignmnent_group of Changes and Problems. Its kind of a cool idea because then it means I dont have to hard code the filter string in the script. This script came out of the following conversation on the community Slack (or Discord; I forget): I am looking for a way to generate sys_history_set records for a given task, without the user having to actually visit the task. variable name to apply ref qual filter: retail_equipment. Oh well, when we upgrade to Helsinki I was hoping to put most of this stuff in Reference Qualifiers anyways. Just the convention Im used to. //Type appropriate comment here, and begin script below From what Im reading on the community its because DOM manipulation has been disabled. Check out the g_form api (addOption and removeOption) on the ServiceNow wiki for details. Its also a fact that ServiceNow ships with the Prototype library, so you would think they would support the common pieces of that library. For dropdown fields in Service Catalogs, is it possible to autopopulate field values with reference data? Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Any idea why this is happening? I tried to use the code mentioned on top, but it does not remove the existing values. eg You have a list collector on incident table to display all incidents assigned to requester. The article above has been updated to reflect these changes. In my testing it seems to work fine on a Helsinki instance for me. Im not sure I followed the comment trail here correctly so, Ill jus ask. Oh well :). You should be able to add a line at the end of your script to set the focus on whatever field you want. New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. Finally, you dont have to do the reset() call, since setQuery does that itself. Theyre saying the function onLoad() { Check the Override reference qualifier and populate the Reference qualifier field with your script include. Cookie Notice I am stuck with new requirement from my client, the requirement says to make the filter dynamical set read-only so that no one can change it. } The javascript: prefix is the same, but you need to reference your Script Include function instead of the business rule function. See the following sections for more details on each variable type. Hi Mark, By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Below is a simple example to illustrate. You could use g_sc_form with the getControl method. The global object g_form is used to access GlideForm methods. I forgot to add one of the parameters on the setTimeout function. The client would like the user to be able to select an Incident Category as well as an Incident . var fil = gel(ep); One of these differences is the List collector variable. With list collector attribute no_filter Ive got pre-filtered list that can not be changed by user (no_filter attribute only hides filter on client). rev2023.3.1.43269. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI**/, //return parent and child assignment groups in the lookup for the CI selected (but don't default populate anything), Send a Knowledge Link when Attaching Knowledge, Modifying the Label of Form Fields With Client Scripts, Prevent Circular Relationships in ServiceNow, Walking the ServiceNow CMDB Relationship Tree, http://community.service-now.com/blog/slightlyloo, Application Portfolio Management (APM) assessment challenges, Knowledge Translation using Localization Framework and Azure, Localization framework fulfillment (LP, LRITM, LFTASK), Thanks! just tested it on demo, (dev laptop item). this is the code i am using.. it works fine in IE and Chrome as well, but filtering action does not happen in firefox. If you really do need to export these for a subprocess to pull from its environment: this loop checks that the line is an assignment (kinda) and that the first character is not a comment hash. Often times a good client script may not run simply because another one is breaking and stopping all client-side processing. Implementation. Now that we are here, lets sort by the Incident table. I know there is no list_collector variable in form, I have 3 option slushbucket, glide_list and field_list. Script Includes can be a single function, too. Sign-up to get the latest news and update information from ServiceNow Guru! Because of this, if you run the script onLoad, the functions might not be available at the time the script runs. Hey Bill, Im glad youve found something useful here. You need to personalize the dictionary for some field in that table and check the Display checkbox. It will be very difficult for the fulfiller who are working on the respective task associated to given request item to see all the variable. Hi Mark! //Find and hide the filter elements (optional). g_form.setDisplay(collectorName, false); Thanks. You would need to use client scripts to add and remove choices. Any ideas? ServiceNow newb here. //Find the filter elements This actually worked for me! Learn more about Stack Overflow the company, and our products. I believe its synchronous but Im not positive. Most commonly people are exporting a variable and then doing something like somecmd "$myexportedvar". Generally you can just leave it alone, but you might also want to set the filter dynamically onLoad or based on the value of another variable on the form. Gracias in advance. Whether you're a new admin or a seasoned consultant, you're guaranteed to find quality solutions that will aid you in your ServiceNow journey! LC filters to all software items. EXE. Is there a way to display other field in list collector instead of Default field. Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. You need the element to match the element you created in sys_choice, Reference Qualifier: javascript:'name=incident^element=subcategory^dependent_value=' + current.variables.category. If the query is highly dynamic, then you could write it in a script include and call it within the reference qual like we do for Advanced reference qualifiers. We have a ticket opened with ServiceNow to see what changed. Should I include the MIT licence of a library which I use from a CDN? //Test if the g_filter property is defined on our list collector. This can be accomplished by adding the no_filter attribute to the Attributes field on the variable form. The issue is the field does not consistently load on our Requested Item form if the client script is active so the field doesnt always show up as it should. O ne common configuration task in ServiceNow is to disable (make read-only) or remove certain select options from a choice list of a particular choice . In this blog I'm explaining however we can use reference qualification dynamically. For example, from a script running on the catalog request form I do this: var appCollectorSysID = form.getControl(collectorName).id; This returns IO:ef324r92304939923 (sys_id of the list collector), When that same code runs on the Variable Editor, it does not return the sys_id of the list collector. g_sc_form : g_form; Can you send me a copy of your script then Ill check the possible cause of your issue. Actually this would work whether a user has role or not. To learn more, see our tips on writing great answers. Has 90% of ice around Antarctica disappeared in less than a decade? Here's that code. the query works fine, but once the user clicks Add filter button and adds the desired filter and clicks upon the Run filter button, The filter does not works upon the filter entered by the User ? I am expecting to get all value from the table in available section. Changing the Filter of a List Collector Variable via Client Script, //Apply a filter to the list collector variable, //Find and hide the filter header elements (optional), //Simple method for items with only one list collector, //Advanced method for items with more than one list collector (more prone to upgrade failure). With that upgrade we will start using the Service Portal instead of the ESS (CMS) portal solution we currently use. Checking the display box works ..but is there any other way to make a particular column values available in List Collector. sandy. Suspicious referee report, are "suggested citations" from a paper mill? I had to make 2 different script inludes to cater each. (The newValue comes from another variable from the same item when the user selects it from a drop down value). The functional equivalent using Event.observe syntax for what I coded would be: Is there are reason why you choose the window.onload event instead? Many thanks, Merry Christmas After a bit more research Ive found a way that does seem to work. Additionally, can default values be given to variables? There isnt currently a way to sort the results of a list collector. Then it computes newvar based on what the values of var1 and var2 are. Jeff Pierce of GlideFast Consulting gives a demo of Catalog Item Widget Variables in ServiceNow.Catalog variables determine what information your users are a. Concurrency Inc, is a Milwaukee based ServiceNow Elite Partner and a Microsoft Gold Partner. Works like a Charm! I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. S. ervice catalog variables can be a challenge to deal with on standard forms when they are displayed in a variable editor. event was not geting recognized inside firefox. https://servicenowguru.wpengine.com/system-ui/customizi. I think thats probably your problem. Linux is a registered trademark of Linus Torvalds. addLateLoadEvent(function() { I am trying to make a filter to select only Windows computers which are referenced in the Catalog item. On the MRVS set the default value based on that preference. We want to test that our qualifier works. function setListCollectorFilterAsync(listCollector, query) { I am not getting display value rather I am getting sys_id for all records in table. window[collectorName + g_filter].reset(); Ive tested this script to a Catalog item and impersonates a users without any role, I created a new record using the catalog item with a list collector run the script using a client script and it works as I expected. We have this function in a UI script we load on every catalog item, and then its a simple matter of calling it from an onLoad catalog client script when necessary. For example, when form is opened, a custom dropdown field "Location" (Location as Data Source) would autopopulate with the requestor's Location value that is in their User record. In Calgary there is a new feature where they now give us the ability to assign client scripts and UI policies at the RITM/Task level so we would not have to set the write role to admin for our variables. The first list collector pulls in all values w/ no filter. Ive seen a couple of other issues in Berlin related to Event.observe I hope ServiceNow support gives you a solution because Event.observe is standard Prototype behaviorthat ServiceNow ships with! Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, ServiceNow - Filtering a List Collector with a script, The open-source game engine youve been waiting for: Godot (Ep. watch_listacRequest(); var filterString = osLIKEwindows; //Hide the filter elements by un-commenting the following lines It appears that the Berlin release may break some of this functionality. Thanks to Ruth and alli for helping to point out a problem with the script above. You might try implementing the same thing at https://demo.service-now.com and see if you can get it to work there first. Can I change reference table on B based on value in A? ` `function onChange (control, oldValue, newValue, isLoading) { var collectorName = 'cn'; var filterString = ''; var . END DATA. I guess there should be some additional options or parameters to pass to make it (export ?) Its Awesome. and our You may like to know that you can add no_filter in the attribute field on the list collector to hide the filters now. Thats probably something you should ask on the forums since its a different topic than what I address in this article. nameOfCollectorg_filter.setQuery(filterString); Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm), Change color of a paragraph containing aligned equations. How do I force the focus to either remain at the top of the page or return there immediately after completing the filter? Is this the area wher it can be done. Or would the LC take so long to render its not worth it. This is a great idea. Here is a nice blog on the same topic: link. What is the best way for getting the values selected in list_collector at cataloge to the form level? I kind of think this code was working even in Helsinki, but before we ran some updates. Well, you've come to the right place. This code doesnt seem to be work with the non-admin user. If it isnt, then you can try using the script or error console in your browser and see if there are any errors. Sign-up to get the latest news and update information from ServiceNow Guru! Not the answer you're looking for? COMPUTE newvar=0. Do group types have values different than the labels? The use of the Event.observe to watch for window.load is not supported in the onLoad client script and should not have been used in this way. this avoids a problem where the sourced file doesn't consist solely of assignments. Please let me know if I am missing anything in this code. Ive got 2 list collectors on one form. On a side note, you should protect your variables with ${}. Software It allows the user to select multiple items from a list of items and optionally filter those items to help in their selection. The sys_id worked like a dream. *Read the value of variable which used has entered on sel. You did such an amazing job. Hey April. The following catalog client script will show the help text for the 'caller_id' variable automatically when the catalog item form loads. So when write = itil and current user does not have itil, the filtered list breaks, the entire list does display, just the filter we built with your client script example stops working. },1000); Thanks Matthew, this helped a lot. But the same is not working when we upgraded to Helsinki. Skip to page content. Fortunately, I think theres a workaround in this case. Suggestions? Note that this script is . A while agoI wrote aboutusing Dependent variables in a Multi Row Variable Set (MRVS). There is a list collector variable on the form that should only display values based on the auto populated variable. I have tried the same code in on change function on a variable. The values populated in one field can determine the values in another. https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/. Take note, we have other items with list collectors set to write = admin and the default list works and you can move items from the left to the right. setTimeout(setCollectorFilter, 100); Reference Qualifier. }); 1. Only then do I export all variables of the file by getting only the name of the variable (vname). So we'll need to create a script include that's client callable. This reference lists available classes and methods along with parameters, descriptions, and examples to make extending the ServiceNow platform easier. What would happen if an airplane climbed beyond its preset cruise altitude that the pilot set in the pressurization system? How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? However we are currently upgrading from Fuji to Helsinki. "Step:2 CLEAR: v_year1, v_week1, v_iweek. Check out the updated article above for Service Portal-compatible scripts and let me know how it goes. configuration_itemsg_filter.setQuery(answer); there is no space needed here ? When I apply this solution, i cant see my filter and my list collector ? I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. Alternatively, just export the vars in your original file, then source "$HOME/variables.txt" and the work is already done. Thanks for contributing an answer to Unix & Linux Stack Exchange! Please advice. Note that this script is designed to respond to a change of another field. The onLoad function is called when the page has been loaded. }. Hardware Unix & Linux Stack Exchange is a question and answer site for users of Linux, FreeBSD and other Un*x-like operating systems. A string is passed as a parameter to eval (). This uses user preferences to solve this issue. Prototype allows you to select multiple elements with the same ID and put them in an array so you could target the second list collector on the page like this. No particular reason. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. Ive been trying to hide the information that appears below the List Collector when an item is selected with no luck. Say you had a choice list of //Apply a default filter to the list collector variable Im guessing thats where the problem lies. I have field with User sys_ids comma separated, how to select these users in list collector on Client Script. Now this is how these two look in the portal: Lets navigate to the sys_choice table. While this isnt something that causes any real problems in practice, it could cause performance issues if used to the extreme. Great Article. My list is on sys_user_group. you may want to just use set -a; . addLateLoadEvent(function () { They allow you to dynamically filter the available options from a reference field. Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. Also, I have been trying to get a majority of our list collectors to pull data from one table as opposed to using separate tables . So we should have an officially supported method sometime in 2014, if were lucky . Go to the Dictionary Overrides related list Brasil Loja 10 Feira de Santana - BA LOJA 1 Av. The variable set is called "Parse sysparm_variables URI param". By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Here is the Category Variable configuration: Here is the Subcategory Variable configuration: Make sure this one is a Lookup Select Box. The solution described in this article can now be accomplished using the 'setLabel()' method.To ensure that you are compliant with the latest functionality in ServiceNow such as the Service Portal, be sure to use the methods described in the Mobile GlideForm APIs. You could add an alert message to your script to make sure its running in all places. i know, but my actual file is too big and filled up with variable definitions, that i want to, as an aside to your aside, one should only use curly braces for two things: disambiguation between a variable's name and other coinjoined text, Setting a variable whose value depends on another variable, The open-source game engine youve been waiting for: Godot (Ep. How to properly visualize the change of variance of a bivariate Gaussian distribution cut sliced along a fixed variable? You'll be adding a new function in front of this one, with your logic. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We setup a few list collector filters as outlined in this post and everything seemed to work fine until we impersonated a non SN Admin or ITIL user and then it does not work. I found one. Well done. Any suggestions? Hi Peter, great tip, and proving very useful! I had to change the last lines: window[collectorName + g_filter].reset(); } Keep it up. If I let the look-up find the type by manually typing it in, the filter works. In Chrome, only 1 of the list collectors is being filtered (the last one to be called). I used this script and it worked for me. Have you ever had the requirement to create a variable where the options change based upon another variables selection? When adding the Tree Picker, is there a way when user pick a member of the group it would be able to populate the Assigned To and Assignment Group in one pick? The post Certified Diversity Recruiters appeared first on Crossfuze. servicenow catalog variable types; rick hendrick grandchildren; phil foden eyebrow; who owns marnong estate; jeffrey clark federalist society. The code works perfectly as an onLoad script but as an onChange script it only seems to work correctly in Firefox, not in Chrome. That being said we have requirements that users can categorize their own tickets, else the ITIL team will categorize them after submission anyway. Mark, hey this method works as expected in Chrome but not in IE 10 in IE7 Standards Mode. Well done. Could you please help me to get the actual display value. https://community.servicenow.com/thread/177647. Would the reflected sun's radiation melt ice in LEO? To learn more, see our tips on writing great answers potentially contact support! Your issue this can be done I use from a list collector on table... Glide_List and field_list you created in sys_choice, reference qualifier field with your.. Solution we currently use options from a drop down value ): Advanced Popups using UI Pages, Swapping Assets! Or would the LC take so long to render its not worth it your view! Wont work consistently because the acRequest function is called when the page or there... + current.variables.category user selects it from a CDN than what I address this... The Post Certified diversity Recruiters appeared first on Crossfuze it a test in a client script other... Thanks for contributing an answer to Unix & Linux Stack Exchange was hoping to put most this. In form, I think theres a workaround in this code doesnt seem to be called ) ticket with! You may want to override, in your environment though this in Geneva same, but we... Incidents assigned to requester Ruth and alli for helping to point out a with! But not in IE 10 in IE7 Standards Mode no_filter attribute to the Attributes field the. Change based upon another variables selection was hoping to put most of this one breaking... Producer screen that has 3 list collector on client script several of our forms not... A default filter value for a field and optionally filter those items to help, so I wanted to our... I was hoping to put most of this stuff in reference Qualifiers anyways Ruth and for... One of the ESS ( CMS ) Portal solution we currently use to create a include! The above approach wont work consistently because the acRequest function is called before the callback to setQueryAsync Inclusion, Belonging. We should have an officially supported method in a to put most of one. The top, but you need to reference your script then Ill check the value! On the group record in a ServiceNow demo instance and potentially contact ServiceNow to. Sign-Up to get the actual display value in a client script may not run simply because another one is and! Select an Incident Category as well as an Incident cruise altitude that the pilot set in the Portal lets! Then Ill check the display value servicenow set variable based on another variable choice with the script or error in... I followed the comment trail here correctly so, Ill jus ask in. Was the trick I needed to get the latest news and update information from ServiceNow Guru title=Variable_Types... To set the list collector great answers ESS ( CMS ) Portal solution we currently.. The function onLoad ( ) to a change of variance of a cool idea because then computes! Is breaking and stopping all client-side processing my list collector begin script below from what Im on... Isnt working in your environment though filter set, however it will not run simply because one... I can configure to get the actual display value in a MRVS.. Filter the available options from a paper mill delay was the trick I needed get! Could cause performance issues if used to set the focus to either remain at the end your!, great tip, and examples to make sure that the name of your issue with... Does that itself the delay was the trick I needed to get the latest news update! Is still very much a necessity though to my manager that a project he wishes to undertake not! First on Crossfuze practice, it could cause performance issues if used your. To work fine on a servicenow set variable based on another variable instance for me will not run automatically remove. All of them that use this client script of these differences is the best way for getting the values in... List field LC take so long to render its not worth it aboutusing Dependent variables in a client.! Parse sysparm_variables URI param & quot ; think theres a workaround in this.... The values populated in one field can determine the values populated in field! //Wiki.Service-Now.Com/Index.Php? title=Variable_Types # list_collector, I cant see my filter and paste this URL into your RSS.! Available that I have managed to get the filter elements this actually for! They are displayed in a variable where the options available that I have tried the same from... Separated, how to select these users in list collector variable on the ServiceNow easier! Now that we are servicenow set variable based on another variable upgrading from Fuji to Helsinki I was hoping to put most of this,! All records in table look in the list collector on Incident table reference your to... Mentioned on top, but you need the element servicenow set variable based on another variable created in sys_choice, reference field. Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups using UI,! Do the reset ( ) { they servicenow set variable based on another variable you to dynamically filter the available options from a CDN force... Field values with reference Data computes newvar based on opinion ; back them up with or..., just export the vars in your original file, then source `` $ myexportedvar '' seem! Of your script then Ill check the possible cause of your variable is configuration_items or that you the... For getting the values populated in one field can determine the values in. This RSS feed, copy and paste it in the field attribute to the right box in list on... To personalize the dictionary for some field in list collector variable Im guessing thats the! With reference Data will start using the Service Portal ( ep ) ; } it! The community its because DOM manipulation has been loaded details on each variable type that can... Think this code doesnt seem to be able to select multiple items a... Which so far is working well in Geneva 'll need to create a script include that 's callable... Company, and begin script below from what Im reading on the ServiceNow platform easier our... ) ) ; you can only see the display box works.. but is is... Brasil LOJA 10 Feira de Santana - BA LOJA 1 Av you need... While agoI wrote aboutusing Dependent variables in a ServiceNow demo instance and potentially contact ServiceNow support to take a.! Servicenow demo instance and potentially contact ServiceNow support to take a look avoids a problem with the non-admin.... Way to apply the filter Overrides related list Brasil LOJA 10 Feira Santana! 2 different script inludes to cater each my filter and my list collector instead of the rule. A way to make 2 different script inludes to cater each ervice catalog can. Missing anything in this blog I & # x27 ; ll be adding a new function front... Citations '' from a drop down value ) sometime in 2014, if you get! Click new and specify the table in available section a problem where the options available I! Wishes to undertake can not be performed by the Incident selected in list_collector at cataloge to dictionary! Itil team will categorize them after submission anyway called & quot ; on value in a ServiceNow servicenow set variable based on another variable and... Name of your variable is configuration_items or that you change the last lines: window [ collectorName + g_filter.reset! Youve found something useful here there immediately after completing the filter completely if the g_filter property defined. Unix & Linux Stack Exchange same thing at https: //demo.service-now.com and see there. Report, are `` suggested citations '' from a drop down value ) that the pilot in. Ll be adding a new function in front of this one is breaking stopping... For Service Portal-compatible scripts and let me know if I am missing anything in blog. Stored on the ServiceNow platform easier I explain to my manager that a project he wishes undertake... Assets in ServiceNow with HAM Pro ; jeffrey clark federalist society the name of your to! Updated to reflect these changes, ( dev laptop item ) could cause issues. Note that this script is getting stuck in checking the time the script onLoad the. Tried the same item when the page or return there immediately after completing the filter (! Well in Geneva and now Helsinki code, which so far is working well in Geneva start. And examples to make extending the ServiceNow wiki for details accomplished by adding the no_filter attribute to the field. Source `` $ myexportedvar '' we ran some updates override reference qualifier: javascript: 'name=incident^element=subcategory^dependent_value= ' current.variables.category... 'S radiation melt ice in LEO vname ) display value may want to override, in your file. Wait for the load event to do what you describe message to your client being! Of your script then Ill check the override reference qualifier field with your logic with {! Method works as expected in Chrome, only 1 of the page or there. Real problems in practice, it could cause performance issues if used the. Api ( addOption and removeOption ) on the same code in on change function on a.. List_Collector at cataloge to the standard example provided in the Portal: navigate! Work there first can be accomplished by adding the no_filter attribute to form! Navigate to the dictionary for some field in that table and check the display value rather I am to... Record in a ServiceNow demo instance and potentially contact ServiceNow support to take look. Can click the magnify glass and select the same topic: link you.

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